1. We Guarantee Our Uptime, Support and Services
We hate downtime as much as you, and we do everything we can to ensure all our customer's websites have the highest possible uptime for their websites! We are so confident, we offer a 99.9% uptime guarantee so that if we don't hit this mark you get your money back. That isn't all we guarantee though. We also guarantee the response time of our tech support to ensure you always get a fast response to your problems. We are not perfect, but perfection is our goal.
2. We Offer a 45 Day Money Back Guarantee
We offer a 45 Day Money Back Guarantee just in case that is not enough. We want to be the last web hosting company you ever use and the one you tell your friends and family about!.
3. Our Support Team is Friendly, Fast, and Knowledgeable
We all know how frustrating it can be to have a problem and not get the support you deserve. At Kenya Website Experts, service is our highest priority! Our expert team is here to help you and we strive to provide the best customer service possible. If you have a problem we will investigate it, find a solution, test the solution, and then send you a full explanation.
4. Our Web Hosting is Easy To Use
We don't want to make web hosting any more complicated than it already is, and our online control panel is designed to be very easy to use.
For more advanced users this doesn't mean you are missing anything. In fact, it means our interface is just easier to use than our competition while still allowing you to do just about anything! We are always open to requests and if you need a new feature just let us know.
5. Our Customers Are Our Biggest Asset
We value our customers and do everything possible to ensure their happiness. That is our promise. We hope to have you as a customer soon and please let us know if you have any questions.
6. Passion: Done with love!
Everyone working in Kenya Website Experts does their job with passion. We are creating a people-centric company full of talented, enthusiastic folks who enjoy coming to work every day. Our server administrators are geeks, passionate about efficiency and security. Our customer service people are passionate about you - the customer.
7. Attention to Detail!
We spend months devising, developing, optimizing and testing ourselves each new solution we implement. All of our systems are created in-house by the very same people that operate, support and continue to improve them afterwards. We are never satisfied with „good enough“. Our hands-on approach is the most effective way to ensure our products' and service's quality.