To Upload Content/Files using FileZilla

  1. Open FileZilla and choose Site Manager under the File menu.

  2. Click the New Site button.

  3. Provide the following details, label the entry as and click the Connect button:



    Port: 21

    Protocol: FTP - File Transfer Protocol

    Encryption: Require explicit FTP over TLS

    Logon Type: Normal

    User: FTP Username for

    Password: Password for the above FTP User

  4. Select the Always trust certificate in future sessions. option and then click the OK button.

  5. Once connected, open the relevant folder by double-clicking it:

    • cPanel - public_html

    • Plesk - httpdocs


    Depending upon the Directory/Folder structure of the Web Hosting package, you would need to upload your files to the relevant folder. 1

  6. In the left pane, select the files to upload. Right-click and choose Upload.

    The files will be transferred to the remote server.

To Enable Active/Passive Mode FTP (Anchor: ftpmode)Top

Different modes of data connection can be used during FTP. 2

There are 2 ways in which the data connection mode can be modified.

Global SettingsTop

  1. Choose Settings under the Edit menu.

  2. The Passive mode for data connection is set by default. Under the Connection section, click FTP and select the Active radio button to enable the Active mode.

  3. Click OK to save the changes. This change will affect all the sites for whom the data connection mode was set by default.

For Individual SitesTop

  1. Choose Site Manager under the File menu.

  2. Select and click the Transfer settings tab. Here, you can change the data connection mode to Active or Passive.

  3. Click OK to save the changes. The change is saved and active for future FTP sessions of this site.

Was this answer helpful?

 Print this Article

Also Read

Skeleton directory adds polish to new cPanel account creation

The skeleton directory, or skel, is a feature available in Web Host Manager (WHM), the control...

WHMCS Configuring Servers

How to Configure Servers in WHMCS    Begin by going to Setup > Products/Services > Servers...

How to edit DNS Zone of a particular Domain Name in WHM

A DNS Zone is an administrative portion of DNS settings that belongs to a domain name. In other...

How to reset a password/contact email address for a cPanel account in WHM

If you need to change a password or a contact email address for a particular cPanel account, you...

WHMCS Billing Plartfom

WHMCS is an all-in-one client management, billing and support system with set-valued...

Our official partners