How to setup Microsoft Outlook for Mac

The following applies to setting up Microsoft Outlook 2010 to enable you to send and receive emails from the email account you have hosted with us

The following explains how you can set up Microsoft Outlook 2011 for Mac with your email account. 


1 Open Outlook 2011 for Mac and open the Preferenceswindow.

2 Open the Accountspanel. 

3 If you have no accounts already set up, you will be sent directly to the Add New Account section. If you already have an account set up, you will have to manually create a new account by clicking on the Plus icon in the bottom left hand corner. To create your new account, click on the Email accountoption. 

4 Enter your email address and the relevant password, then click the Add Accountbutton.


Now you must enter your User name, and the server types.

You will need to decide whether you would like to use the POP3 or IMAP email protocol.

POP3 is the standard protocol for receiving email from a mail server and it allows you to download all of your emails to one location.

IMAP is best if you access your email from multiple locations, clients and devices as it doesn't require downloading of your email content. We recommend using IMAP settings because if anything were to happen to your computer or mobile device, you would still be able to access your emails.

For your incoming server, select POP or IMAP from the drop down menu and enter or into the incoming server panel, ensuring that what you enter matches what you selected from the drop down menu. 

Your out going server will be When you have entered this information, click the Add Account button. 

6 Your account will now be enabled, but before you can send emails you must authenticate your smtp server settings. Do this by clicking on the More Optionsbutton below the Outgoing Server settings. 


7 From the Authentication drop down menu, select Use Incoming Server Info, then click the OK button. 

Your email account will now be set up with Microsoft Outlook 2011 for Mac.

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