Most companies consider the email as the most important means of communication used by their employees. As a matter of fact, an employee often spends 28% of his/her time doing email associated work, more than using the telephone, social media and real-time communications.
For this reason, it is not surprising to know that majority of businesses regard email as a very critical application. Once an email system is down, the costs involved can increase. An hour for every month of sudden downtime can cost a company above $250,000 per year, not to mention the possible losses of a major sale or damages to customer relations due to the prolonged email service interruption.
That is why IT organizations should leave no room for errors with regards to managing, provisioning, as well as maintaining email systems. Such tasks are costly and time-consuming for IT companies, and even for small-scale businesses that do not have enough resources. Luckily, they can opt for hosted email solutions.
They can rely on the top-flight and unsurpassed expertise given by hosted email providers. These providers have secure, efficient and scalable systems that develop with your business. With email service providers, you don't need to handle your own software or hardware. In addition, they deal with system upgrade tasks, as well as data backups.
When you have a large company that has its own IT department, email hosting will free up finances and resources so you can focus your attention on other important tasks. On the other hand, if you are a small-scale company, email hosting can provide the advantages of enterprise-class email systems at a cost lower than what you have to spend when buying and managing those systems all by yourself.
The only challenge you may meet is finding a hosted email solution that best suits your business requirements. There is a wide assortment of email platforms offered by different service providers, which range in performance, price, service levels and support. It can be a daunting task to choose the right email provider and your company cannot risk making the wrong choice.
In the end, it's important to understand that such services have a long term-benefit for your business, by giving you two essential things: time and resources. This means you can focus on creating more value for your customers, instead of just trying to keep your head above the water. Your staff can be more productive, and your business will have an advantage over your competitors who still lose valuable resources in order to maintain an in-house email system.